My child has late-stage lyme disease. Can a biomat be put inside a mild hyperbaric chamber? Would I be able to put the Biomat right on
top of that while my child being treated with the mild hbo?
Don't see why you couldn't put a Biomat in the chamber. As long as there is no water. Leave the control box outside the chamber if you can,
and make sure that no more moisture than an intense sauna would produce is going to
be in the chamber.
My table needs to be versatile.... can I put a mat of
circular magnets on the table under Biomat?
Yes, they can be used in conjunction with the Biomat, under the mat on the table
will be greatly beneficial.
Are Biomats safe to lie on for any amount of time ? I'm worried about electromagnetic rays. Is there any documentation? Has a Trifield meter been used on the Biomat?
Yes, we have seen it tested with three different tri-meters. Tri-meters usually
have an electric setting and a magnetic setting. When set to electric setting, there should be little or no reading. If you take a tri-meter around your house you'll see that all of your electric outlets and appliances have electric readings, but not the Biomat.
If the tri-meter is on the magnetic setting (not to be confused with electromagnetic), you will get a reading, but magnetic waves have never been proven harmful in small doses. A
specialist in EMF's, Dr. Korn, has said that "0-4.5 in magnetic miligaus is
absolutely safe, 4.5-7 is established as safe, yet does have a slight effect on
the anatomy, neither harmful nor necessarily beneficial, 7-up should be limited
when coming from electrical devices." Dr. Korn tested the Biomat's magnetic reading at
5.5mg and had no electrical reading more than an instant of insignificant
signal right when he turned on the mat. All things with mass have a magnetic
field. Amethyst crystals have a fairly large magnetic field. The harmful
electromagnetic fields that we should all try to limit and avoid in our lives
are 60 cycle, AC (alternating current) electromagnetic fields. Electromagnetic waves
have been proven harmful, and after Nikolai Tesla discovered them and released
them, he soon thereafter begged for them to be revoked due to their harmful
effects on the human body, yet it is what we find in our homes and most every
The biomat is transformed (converted) to a DC (direct current) in its control
box, making it much more suitable and harmonizing for contact with the human
body. It has a very different quality to its energy and although will still get
a reading on a trimeter, that reading is not the same as a reading from an AC device, which
is harmful and blocks the human body's own electrical sensitivity and
conduction, interferes with cellular function and communication, etc.
Thousands of people are using the biomat everyday and getting great healing and relaxing
results. Millions of people are using electrical devices with 120V, 60 cycle AC
current and hardly notice the harmful effects on their health and lives every
day. It is at times a sad reality to understand the numbness that people are
operating in, yet what you are doing by bringing people into awareness of their
bodies, the effects of their environments, and introducing to them choices that
can enhance the quality of their lives and the nature of the awareness that they
enter each moment in is beyond value. The Biomat has proven over the last 11
years to help in both of these categories.
Do you know anything about the safety of using the Biomat
It is totally safe to use the Biomat during pregnancy if the pregnat woman limits herself
to the first 2-3 lights and not for extended periods (longer than an hour
continuous). It can be great for discomforts related to pregnancy. The reason to keep it on low settings is to limit the
detoxification and focus on the comforting, soothing, boosting, and restorative
functions of the Biomat.
I went through a cataract removal
surgery recently. Is it true the Biomat could burn my artificial lenses?
Don't use it on the front of your head for more than 10-20 minutes
at a time on high settings and that should not be a problem. I would
suggest that keeping the head cool by putting it on the pillow or not directly
on the "hot" part of the mat is best, but in the case of rapid recovery, using
the mat on the face for 1-2 times a day 10-15 minutes is fine, but do it on low settings. The Amethyst/Tourmaline Pillow
keeps your head cool while your body gets hot and so you might want to look at purchasing one of those.
What does the FDA registration actually mean? Is
it easy for anyone to get on a product? Does it make the Biomat a more
credible health solution than alternative health solutions that are not
medically proven? Is the Biomat medically proven?
The Biomat is a U.S. F.D.A. Class II Medical Device. It is the standard for governmental approval of any product made in the USA. It absolutely makes it more credible. Other
devices, especially mats, do not have this. They are not willing to go through
this process, and this states to people that we are not trying to hide anything,
we know it works, we have back-up to prove that our device does what it says it
The Richway Biomat has undergone many studies to find out its effectiveness for
healing, these have occurred privately, at hospitals and more. These studies
cannot be used due to our FDA status. Yet The FDA has proven that the Biomat
produces Far Infrared in the way Richway has claimed. It has also proven that
the BioMat produces negative ions in the way that Richway claims. The FDA indications for the Biomat are: temporary relief of minor muscle pain, minor joint pain, muscle spasms, joint pain associated with arthritis, minor sprains, minor strains, minor muscular back pain, relaxation of muscles, increase of local circulation where applied.
I want to buy the Amethyst Biomat for a patient
in whom three bars and twelve screws made of titanium were inserted.
I would like to know if this patient can use the Biomat? Do the Far Infrared Rays
(FIR) harm or heat titanium producing inflammation around the area?
The Biomat is quite versatile in it's application and settings. It will be
completely suitable for your patient and even his/her titanium pins and rods. The Biomat
increases circulation. If the patient
does have a response, the settings can be adjusted to lower the FIR intensity,
obtaining comfortable levels of use.
Does the white padding go between the Biomat and the bed
mattress? Do I place a sheet between myself and the Biomat? Can I stain the Biomat due to sweating?
The white padding goes on top of the Biomat. You will
want a mattress pad on top of the bed mattress under the biomat. Then you can
put a sheet on top of the padding and the Biomat. The padding is washable, but
the Biomat shouldn't get stained because the padding protects it. You don't want
to get the Biomat itself wet, that will void the warranty.
I read an article that said heating tourmaline is not
a good idea as it causes the mineral to give off both positive and negative
electrical charges. Is that where the negative ions come from? Where
is the Tourmaline from?
Tourmaline is the most powerful mineral conductor of negative ions. I prefer the
amethyst pro mat and use the pillow with tourmaline in it combined with
amethyst. I have only heard great reviews from Japan and Korea about the use of
tourmaline in the mat, people are having incredible results. I do not believe
that moving light through it is problematic. It becomes heat as the light is
expressed outward. The negative ions are a direct conduction current from the
Kurera Fibers conducted with the DC current. Additional negative ions are
emitted by the crystals as well. Direct conduction negative ions have a cooling
energy that might balance out any heat through the tourmaline.
Do you still carry the Biomat2000MX with Jade?
No, that version was phased out a few years ago because Amethyst was found to be a stronger emitter of infrared rays.
What is the current Biomat model?
The current model for 110V countries, including the United States and Canada, is the new 7000mx. 220v Biomats are still the previous model but are custom made and take up to six weeks to deliver..
Can the Biomat be used on 110 or 220 volts?
The standard voltage is 110v for the biomats in stock for the United States, but you can
get 220v version as a special order which takes 30-45 days to get to you and
there is NO extra cost. All shipping Internationally is via UPS. Email us at firstname.lastname@example.org to find out more about the European Version.
Is there a cost break on the Biomat if you become a distributor?
The prices are the same for everyone, no discount for distributors. Richway doesn't sell to the public. Just to clarify, we are Richway distributors. We set up this website to sell Biomats
and distributor kits so I could have distributors under me.
What if I want to buy more than one mat?
If you want to buy over 20 at a time, a discount could be worked out. There is a $100 discount on the Biomat Professional if
you work in a health related field such as a massage therapist or chiropractor.
Sorry no wholesale pricing.
Everyone pays the same price. The company set it up this way so no one is
undercutting someone else and no price pirating occurs.
Could you call me about pricing?
All prices for the Biomats are listed on the Biomat page . The prices for Rejuvena, the Amethyst Pillow, Alkal-Life System are all on their respective pages.
The Biomats are sold thru distributors only, not directly to the public. When a
distributor makes a sale they earn a commission. So instead of offering
wholesale pricing you earn commissions and this way everybody pays the same. But
as a distributor you earn commissions and the % rate goes up with more the more sales you do. So
the prices you see on the website are the prices everyone pays whether you are
distributor or customer. Check our Be A
Distributor page on our site for more details.
What's a Business Center?
A business center is part of the Network Marketing of the Distributor Program.
You earn 1 Business Center for every $500 in product you buy or sell.
The way the network marketing program works is you add business centers
until you have 6 business centers on each leg. Each business center has 2 legs,
a right and a left. You earn business centers for every $500 in product
you buy or sell, so when someone else orders through you, they earn business
centers just like you just did, but you also earn the same number of business
they just earned. When you have 6 business centers on each leg you earn a binary
bonus of $400.
What comes in the Distributor Starter Kit?
The Distributors Kit contains several brochures and 10 order forms to get
you started. If you don't order a biomat then ordering the kit will give you a
business center to start earning commissions, but to become eligible for the
binary bonuses and to increase your commission rates you will need to order
product. I believe it is setup this way because how can you really tell someone
how great a product is if you don't use it yourself? We do.
I would begin as a Distributor earning 5%
of the sales price?
Yes, you start out at 5% then after $4500 in sales including your own order(s)
you go up to 7%. Then after another $6000 in sales you go up to 10%. Then after
another $6000 in sales you go up to 20%. The binary bonus of $400 comes when you
have 6 business centers on each leg. If you have more questions please ask or read the Be A Distributor page. You don't earn commissions on your own orders because you are ordering thru
your sponsor who is a distributor too.
How do I place an order?
To order click on the 'Buy Now' button next to the product to add item(s) to your cart. Once we have received
notification of your order by credit card we will process your order and you
will receive an email receipt of your order.
What payment methods do you accept?
We accept Visa, Mastercard, American Express and Discover credit cards. We also
accept postal money orders. Your credit card will be billed through RichWay
How can I cancel my order before checking out?
You can cancel the order process at any time by clicking on the cancel button or
deleting each item form your cart.
How do I know my credit card information is secure?
These transactions are protected by a Secure Server used by our
website to provide you with 128 bit secure, online credit card processing.
How much will the shipping cost and how is it
Shipping prices are product-based. When you select the product(s) you wish to
purchase and fill out the form at checkout, the shipping charge will be
In the event of delays, every effort will be made to contact you
by phone or e-mail. If the delay is due to backorder, you will receive notice
and be given the choice to remain on backorder, substitute to another item, or
cancel your order. Orders requiring Rush
Delivery and/or Special Handling will be subject to additional special handling
charges. When we receive an order requiring special handling we will inform you
by email of any additional charges. If you would like to request special
handling or rush delivery please email our customer service department at email@example.com.
I have 220v electricity, can I order a 220v
Yes, we can special order a 220v version. It takes 30-45 days. There is no extra
cost for a 220v version. If you would like to special order a 220v version,
email firstname.lastname@example.org before you order
so we can look out for your order. Then you can order the regular 120v version through our shopping cart.
How long after I place my order will I receive my
We try to ship within 1-2 business days upon receipt of payment, but shipping
may take up to 14 business days. Shipping times vary. We will notify you if
there will be a significant delay in shipping your product(s) to you. We ship
UPS, sorry but we cannot deliver to (PO Box) Postal Boxes. Shipping address
must a physical address.
I have purchased a biomat, now what do I do?
Now that you have a Biomat™ mx Amethyst see our Getting Started page to learn how to Use Your Biomat™ mx Amethyst and get the most out of it.
Do you ship internationally?
Yes, we ship internationally via UPS, but additional fees apply. Additional
fees will be added after you order based on your location. Guam, U.S. Virgin
Islands, Alaska, and Puerto Rico will add additional $20. Canada residents do
not have additional shipping charges, but must pay duty and import tax fees.
Other countries please email email@example.com for your additional fees.
Fees are determined based on your country, city and address. In addition, a
country tax (required) may be added to your order by UPS.
What is the Professional discount?
If you are a professional in the medical field, a certified Chiropractor or
massage tharapist, you qualify for a $100 discount. When you order the
Professional Package at full price, just email us a copy of your license and we
will discount your cost $100. firstname.lastname@example.org
Do I have to buy a Biomat to become a distributor?
To become a
Distributor of RichWay International, Inc., a person (or legal entity) needs to
purchase the Distributors Kit for $27.95 +s&h. If you have yet to make your
initial purchase, purchase
a Distributor Kit so you can start earning referral income right away.
RichWay International Inc., willfully accept applicants for new Independent
Representatives (herein referred to as I.R.) to market their products to retail
customers. Whereas: the applicant is interested in becoming an I.R., and earning
compensation for the sale of Company Products to the retail customer. Therefore
these persons enter and agree to the Terms and Conditions herein set forth:
- All application details must be filled out completely and properly. RichWay
and biomat.com will not be responsible for loss of commissions or bonuses, nor
delays in Distributor registrations due to errors by Distributors in preparing,
or sending in this application or other documents.
- Distributor I.D. number. RichWay will issue each Distributor a RichWay I.D.
number. Please use the RichWay I.D. number for all communications. Distributors
are requested to use their I.D. number on their marketing materials and customer
- Distributor Limitation. Only one distributorship per person shall be given.
All distributors must be of legal age as defined by the state in which the
- Agreement: As an independent contractor, the distributor shall abide by any,
and all federal, state, county and local laws, Policies and procedures
pertaining to the Distributors application , and/or acquisition, receipt,
holding, selling,distributing or advertising of company products.
- The distributor shall make, execute, or file, at his/her own expense, all
reports and obtain licenses as required by law or public authority with respect
to the application. The distributor is solely responsible for declaration and
payment of all local, state, and federal taxes as they accrue because of the
distributor's activities in connection with the application.
- The RichWay business is to create ultimate consumers by retailing RichWay
products, for their personal use, or family use. It is company policy, however,
to strictly prohibit the purchase of products in unreasonable amounts solely for
the purpose of qualifying for commissions or advancement in the marketing
commission program. Distributors may not load inventory, not encourage others to
load inventory. The RichWay Compensation plan promote such activities. Failure
to abide by this policy will result in termination. A distributor must be able
to document that at least 70% of products purchased have been sold. Distributors
will be requested to prove retailing of products.
- A distributor who sponsors other distributors must accept and fulfill the
obligation of performing a bona fide supervisory sales management function in
marketing products to the ultimate consumer, educating these distributors in the
RichWay's Code of Ethics, Policies, and Procedures, RichWay compensation plan,
and other business practices.
- Distributors receive bonuses based on volume of RichWay products sold by
themselves and their marketing organization. The RichWay Compensation Plan
describes the calculation of weekly bonuses and monthly bonuses. Weekly bonus
checks are paid two weeks after proof in which the bonuses were qualified, and
monthly bonus payment (sponsor training bonus) are paid on the last weekend of
- RichWay makes no claims or warranties of any kind, including, but not
limited to, any claim for earnings and benefits concerning their products other
than those included in RichWays written literature. Any claims for earnings or
warranties of any kind, or any advertisemnt of RichWay products, must be
approved in writing by RichWay prior to dissemination.
- The terms of the agreement is not in force until acceptance by the RichWay
office.The term of the agreement is valid until the end of the year in which it
was accepted by the RichWay office. A distributor shall be entitled to cancel
this agreement at any time for any reason upon submission of written notice to
the RichWay Corporate office.
- The agreement shall be governed by the laws of the state of Hawaii, and all
claims, disputes and other matters between the parties of the agreement shall be
made in Honolulu Hawaii.
- When you order a RichWay product online through this website you agree to be
bound by these policies. If you do not please email email@example.com and notify us that you do
not agree by these terms and policies set forth by RichWay and our Terms of Service.
Your receipt of an
electronic or other form of order confirmation does not signify our acceptance
of your order, nor does it constitute confirmation of our offer to sell.
We reserve the right at any time after receipt of your order to accept
or decline your order for any reason. We reserve the right at any time
after receipt of your order, without prior notice to you, to supply less than
the quantity you ordered of any item. All orders are subject to pre-approval
with an acceptable method of payment, as established by our credit and fraud
avoidance department. We may require additional verifications or information
before accepting any order.
RichWay International, Inc. warranty term is 1
year. If there are any problems with the product, the company will repair or
exchange the product. The complete warranty is included with the product. The
manufacturers' warranty covers repair or replacement of defective parts, subject
to the conditions set forth. Shipping charges are not refundable. We do not pay
for postage on returns. International customers are responsible for duty taxes
and shipping if order is refused.
If you are not satisfied with your
purchase, you may return it for exchange or refund (excluding shipping and
handling charges) within 30 days subject to less refund depending on refund
period. You may cancel this transaction without any penalty or obligation
within 7 days after receipt of the product. If you cancel any payment made by
you under the contract or sale will be returned following receipt by RichWay of
your product for return.
If you cancel, you must return the product in
substantially as good condition as when received any goods delivered to you
under the contract or sale.
Call RichWay for a return authorization
number which you write on the package under their address. Item(s) must be
shipped back to RichWay International. All returned merchandise must be in
original factory condition, including all packaging materials, inserts and
manuals, warranty cards (not filled-out) and all accessories. Please do not
tape or write anything on the item! We will charge you for replacement of
damaged, altered, missing, written-on or taped-on contents or cartons. We
reserve the right to refuse any such returns.
Please pack the products
into a shipping box with plenty of packing material, and tape securely. You can
use the original shipping carton it was shipped to you in.
your parcel back to RichWay freight prepaid! We suggest that you use UPS Ground
Service "Insured." Sorry, we cannot accept COD or freight-collect shipments.
Refund period: 1-7 days from date of delivery receive full 100% refund. 8-14
days from date of delivery receive 70% refund. 15-30 days from date of delivery
receive 50% refund. 31 or more days from delivery date receive 0% refund.
See our Privacy Notice
What are your terms of service?
See our Terms of Service page.
If something goes wrong with the controller, can I replace just that?
Yes, replacement controllers can be purchased for $200.00
What are the real differences between biomats? How is a Professional Biomat different than a Single?
Here is the way we like to describe the different Biomats and the real differences between them.
Mini Mat: The Mini Biomat is the smallest Biomat. It's 2.75 feet long and about 1.5 feet wide. It contains 15.5 pounds of amethyst AND Tourmaline crystals. It fits great in a chair or on the couch. Its great to lay on the floor for your kids or pets.
Professional Biomat: The Professional Biomat is made for healing tables of all kinds, including chiropractors, massage tables and medical tables. It is a little wider than 2.5 feet and little longer than 6.5 feet. It contains 17.5 pounds of amethyst crystals which are in clear tubing down the right side of the biomat. The Professional Biomat is also great for home use as it easily packs away in the suitcase (with wheels) that it comes in.
Single Biomat: The Single Biomat is made for a single size or twin bed or is even great to just cover one half of a queen or king sized bed. The Single is just shy of being 3 feet wide and and 6.5 feet long. It contains 22 pounds of amethyst crystals which are spread evenly over the entire face of the biomat under a clear cover.
Queen Biomat: The Queen Biomat is perfect for a couple because each side of the biomat can be controlled separately from the same controller. It fits perfectly on a queen sized bed. The Queen is 4.5 feet wide and 6.5 feet long, and contains 28.5 pounds of amethyst.
King Biomat: Each half of the King Biomat can, like the Queen, be controlled separately with the one controller. Each side of the controller controls it's respective size's temperature and settings. It's perfect for the king sized bed and contains 35 lbs of amethyst.
How does the Alkal-Life hook up to your faucet? Do I need a connector of some kind?
Each Alkal-Life unit comes with a universal and basic faucet connector. Richway has other connection types but you must let us know and we will send you the one you need. When you push the connector, it turns your faucet water to the Alkal-Life, when you pull it, your tap water takes over again. Instructions are included.
Are you the manufacturer?
No. Richway International does not sell it's products to the public. Instead, it has set up a distributor program. But here's something to keep in mind. Anyone can become a distributor for Richway products with very little investment. As a result, many distributors aren't really selling or don't take it seriously. Its imperative that when you choose a distributor, you choose one that is actively selling and will answer the phone when you need customer service and TheRichwayBiomat.com has top-rated customer service.
Does Richway offer an extended warranty on it's products? Beyond the standard 1 Year warranty?
Yes, and you don't even have to pay for it up front. If something goes wrong in the 2nd year of ownership, you can activate the extended warranty by paying for the shipping to Richway and paying a warranty price equal to the amount of that product's original shipping cost. (Ex: Professionals cost $60/each to ship. So your price for the 2nd year warranty would be whatever you must pay to ship it to us plus $60. We will pay to ship it back to you.
The third year works the same way only it's double. So for the Pro it would be whatever it costs you to ship it to Richway plus $120.
Can you get a Biomat prescribed by a doctor and have your insurance company reimburse you?
Yes, but it depends on your insurance company and doctor. The first thing to check is whether your insurance company will reimburse you. We have had major insurance companies do this. Once your insurance company says it will reimburse you (call them and ask), you get your doctor to prescribe you the biomat. Call us for details.
Will Biomats make you hotter in the summer? What is the lowest temperature setting? Is the Biomat working if you don't set a temperature setting?
If you leave the Biomat on it's lowest temperature setting, it will warm you up to 95° which is lower than your body's temperature. It should actually keep you cooler than you would be not laying on it. When you just turn the Biomat on and don't set a temperature setting, the Biomat emits negative ions but not infared rays. It's a good way to fill a room with negative ions.
What are the lights for on the controller so I know if my controller/biomat is working right?
Those top 3 lights are these: the left one shows that youhave activated the temperature for the biomat to start heating up, it should only come on when you turn the heat on (by clicking the temperature Up button). It should stay on until you push the Power Off button under the Temp button. The middle light should always be on, that shows that the controller is correctly blocking the EMF. The 3rd light which is on the right, is the alarm light. That should not come on at all unless there is a problem. Usually it comes on if the plug isn’t pushed in far enough and doesn’t have a solid connection, or another issue. So if the middle light, the green light, doesn’t come on now, it is usually due to the polarity of the plug is reversed. Do you unplug it from the wall outlet often? Or have you since you started using it? Try unplugging the controller from the wall and turn the plug over so you are switching the polarity.This should fix this issue. It isn’t a defect.
How do I get my insurance company to reimburse me for the Biomat?
The first step is to get your doctor to write a prescription recommending one of the BioMats and the Amethyst Pillow. It can be any of the
mats, from mini to king size, whatever the doctor and patient agree would be best. Always include the amethyst pillow. Then call us at (850) 348-1541 and place the order making sure you let us know that you already have a prescription. Patient will then receive a medical receipt from Richway and then submits the medical receipt, doctor's prescription and proper insurance forms to their insurance company. The patient/customer then follows up with their insurance company regarding approval status. If approved, the insurance company sends a check to Richway.
Occasionally, the patient receives the check payable to
both Richway and the patient. If this occurs, the patient
endorses the check and forwards the check to Richway.
The check must reference the Rl number from the
RichWay order form which we will give you when you place the order. After receiving the check, RichWay processes the
order and sends the BioMat and Pillow to the patient. The amount the insurance company allocates for the patient will be taken off the price of the Biomat. If the amount is not the full price of the Biomat, the patient/customer is responsible for paying the rest before the Biomat will ship.